Player Protection · Safe Gaming · tfjili Cares
Gaming on tfjili should always be fun — a form of entertainment, not a way to make money or escape problems. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and play responsibly.
Our Commitments to You
tfjili takes responsible gaming seriously. We've built a range of player protection tools directly into the platform so that every Filipino player — whether you're in Manila, Cebu, Davao, or anywhere else in the country — can enjoy gaming safely and within their means.
tfjili requires all players to be at least 21 years old, in line with Philippine gaming regulations. Every account undergoes KYC age verification before deposits or gameplay are permitted. No exceptions — ever.
Set daily, weekly, or monthly deposit limits and loss limits directly from your tfjili account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period.
If you feel your gaming is getting out of hand, tfjili's self-exclusion feature lets you temporarily or permanently block access to your account. Self-exclusion can be activated instantly and cannot be reversed during the chosen period.
tfjili sends on-screen reminders when you've been playing for a set duration. You choose the interval — 30 minutes, 1 hour, or longer. These reality checks help you stay aware of how long you've been on the platform.
View your full gaming history, net wins and losses, and session summaries at any time from your tfjili account dashboard. Transparency about your activity is the first step toward staying in control.
Our support team is available around the clock to assist Filipino players with responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or just want to talk, we're here for you.
Self-Exclusion
Self-exclusion is one of the most powerful responsible gaming tools available on tfjili. If you feel you need a break — whether for a few days or permanently — here's how to activate it. The process is straightforward and takes effect immediately.
Sign in to your tfjili account using your registered email and password. Make sure you're on the official tfjili platform.
Navigate to your account settings and select the "Responsible Gaming" or "Player Protection" section from the menu.
Select a temporary exclusion period (24 hours, 7 days, 30 days, 6 months) or choose permanent self-exclusion. Permanent exclusion cannot be reversed.
Confirm your choice. Your account will be immediately restricted. You will receive a confirmation email at your registered address.
If you have trouble activating self-exclusion, contact our support team at [email protected] and we will process it for you immediately.
Player Protection Tools
Cap how much PHP you can deposit into your tfjili account per day, week, or month. Lowering a limit takes effect immediately; raising it requires a 24-hour waiting period to prevent impulsive decisions.
Set a maximum amount you're willing to lose within a defined period. Once your loss limit is reached, tfjili will automatically prevent further play until the limit period resets.
Limit how long you can play in a single session. When your session time limit is reached, you'll be automatically logged out and prompted to take a break before returning.
Take a short break from tfjili without fully self-excluding. Cooling-off periods of 24 hours, 48 hours, or 7 days are available and take effect immediately upon activation.
If you decide you no longer want to use tfjili, you can request permanent account closure. Any remaining balance will be returned to your verified GCash or bank account after processing.
Know the Signs
Problem gambling can affect anyone — from casual players in Quezon City to regular bettors in Cebu. The key is recognizing the warning signs early. Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use tfjili's responsible gaming tools or seek outside support.
Self-Assessment Checklist
Our Principles
At tfjili, responsible gaming isn't just a checkbox — it's a core part of how we operate. We believe that every Filipino player deserves a safe, fair, and transparent gaming environment. That's why tfjili has embedded responsible gaming principles into every layer of the platform, from account registration to daily gameplay.
tfjili strictly enforces the 21+ age requirement across all games — slots, live casino, bingo, sabong, and sports betting. Our KYC process verifies the identity and age of every player before they can deposit or play. We do not allow minors to access the tfjili platform under any circumstances, and we actively monitor for suspicious account activity that may indicate underage access.
We also recognize that problem gambling is a real concern in the Philippines, and that some players may need support beyond what tfjili can provide directly. That's why we encourage players who are struggling to reach out to PAGCOR's responsible gaming programs and other Philippine-based support services. tfjili cooperates fully with PAGCOR's player protection framework and upholds the standards set by Philippine gaming regulators.
Our responsible gaming tools — deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — are available to all tfjili players at no cost and with no penalty. We will never pressure a player to remove a limit or reverse a self-exclusion. Player wellbeing always comes first at tfjili.
If you have concerns about your own gaming or that of someone you know, please don't hesitate to contact the tfjili support team. We're here to help — not just to process deposits and withdrawals, but to make sure every player on the tfjili platform has a positive, safe, and enjoyable experience.
Quick Reminders
tfjili is built for Filipino players who want great entertainment with peace of mind. Enjoy our full range of games — slots, live casino, bingo, and more — knowing that tfjili's responsible gaming tools are always there when you need them. 21+ only.
For entertainment purposes only. Must be 21 or older to play. Please game responsibly.