tfjili Privacy Policy

1. Introduction

tfjili ("tfjili," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the tfjili online gaming platform, website, and associated services (collectively, the "Platform"). This Privacy Policy describes how tfjili collects, uses, stores, shares, and protects your personal information when you interact with the Platform.

This Privacy Policy applies to all registered players, visitors to the tfjili website, and any person who contacts tfjili for support or other purposes. By accessing or using the tfjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read alongside the tfjili Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of the Platform.

2. Data Controller

For the purposes of applicable Philippine data protection law, tfjili is the data controller responsible for your personal information collected through the Platform. As data controller, tfjili determines the purposes and means of processing your personal data.

tfjili operates in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. tfjili is committed to upholding the rights of Filipino data subjects as provided under this law.

If you have any questions, concerns, or requests relating to your personal data, you may contact tfjili's designated Data Protection Officer (DPO) through the contact details provided in Section 16 of this policy.

3. Data We Collect

tfjili collects the following categories of personal data from players and platform users:

3.1 Identity & Registration Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you are 21 years of age or older)
• Gender (optional, for personalization purposes)
• Nationality and country of residence
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)

3.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (for KYC verification purposes)

3.3 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where applicable
• Transaction history, including deposits, withdrawals, and gaming activity

3.4 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Login timestamps and access logs
• Game history and betting records

3.5 Communications Data

• Records of your communications with tfjili customer support
• Feedback, survey responses, and promotional opt-in preferences

4. How We Collect Your Data

tfjili collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud prevention data from security service providers.
• Publicly available sources: In limited circumstances, tfjili may supplement your data with information from publicly available Philippine government databases for identity verification purposes.

5. How We Use Your Data

tfjili uses your personal data for the following purposes:

tfjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.

6. Legal Basis for Processing

tfjili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine regulations:

• Contractual necessity: Processing required to fulfill our obligations under the tfjili Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, KYC requirements, and gaming regulations.
• Legitimate interests: Processing necessary for tfjili's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

tfjili does not sell your personal data. We may share your personal information with the following categories of recipients only to the extent necessary for the stated purpose:

7.1 Service Providers

tfjili engages trusted third-party service providers to assist in operating the Platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on tfjili's instructions and to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

tfjili may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and related Philippine legislation.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of tfjili's business, your personal data may be transferred to the acquiring entity as part of the transaction. tfjili will notify affected players of any such transfer and the privacy practices of the acquiring entity.

7.4 With Your Consent

tfjili may share your data with other third parties where you have given your explicit prior consent to such sharing.

8. Cookies & Tracking Technologies

tfjili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

8.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalized experience on tfjili.
• Analytics cookies: Help tfjili understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the tfjili Platform.

8.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the tfjili Platform and your ability to access some features.

9. Data Retention

tfjili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Account data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized and retained for analytical purposes.
• Marketing preferences: Retained until you withdraw consent or request deletion, whichever is earlier.

When personal data is no longer required, tfjili will securely delete or anonymize it in accordance with our data disposal procedures.

10. Data Security

tfjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tfjili Platform.
• Encryption of sensitive data at rest, including financial information and government identification details.
• Role-based access controls ensuring that only authorized tfjili personnel with a legitimate business need can access player data.
• Regular security audits, vulnerability assessments, and penetration testing of the Platform infrastructure.
• Intrusion detection and prevention systems monitoring for unauthorized access attempts.
• Multi-factor authentication requirements for tfjili staff accessing player data systems.
• Secure data backup procedures with encrypted off-site storage.

While tfjili takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your tfjili account credentials and for notifying us immediately if you suspect unauthorized access to your account.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines and applicable regulations, you have the following rights with respect to your personal data held by tfjili:

• Right to be informed: You have the right to be informed about how tfjili collects and uses your personal data, as described in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data tfjili holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data tfjili holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tfjili's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on tfjili's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tfjili has violated your data privacy rights.

To exercise any of these rights, please contact tfjili's Data Protection Officer using the contact details in Section 16. tfjili will respond to all data subject requests within thirty (30) days of receipt, or within such other period as required by applicable law.

12. Children's Privacy

The tfjili Platform is strictly intended for adults aged 21 years and older. tfjili does not knowingly collect personal data from any person under the age of 21. This is a firm requirement under Philippine gaming regulations, and tfjili takes its obligation to prevent underage access seriously.

If tfjili becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, delete the associated personal data, and take appropriate steps to prevent future access by that individual.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the tfjili Platform, please contact us immediately at [email protected] so that we can take prompt action.

13. International Data Transfers

tfjili primarily stores and processes player data within secure facilities. In some cases, your personal data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or fraud detection services operating internationally.

Where such transfers occur, tfjili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognized transfer mechanisms.

By using the tfjili Platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of tfjili's services, subject to the safeguards described above.

14. Third-Party Links

The tfjili Platform may contain links to third-party websites or services, such as payment provider portals for GCash or PayMaya. This Privacy Policy applies only to the tfjili Platform and does not cover the privacy practices of any third-party websites or services.

tfjili is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the tfjili Platform before providing them with your personal data.

15. Updates to This Privacy Policy

tfjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, tfjili will notify registered players by email or through a prominent notice on the Platform.

The updated Privacy Policy will display a revised "Last Updated" date at the top of this page. Your continued use of the tfjili Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

tfjili recommends that you review this Privacy Policy periodically to stay informed of how we are protecting your personal data. If you do not agree with any changes to this policy, you should cease using the Platform and may request account closure as described in the tfjili Terms & Conditions.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tfjili handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tfjili has not handled your personal data in accordance with applicable law. Information about the NPC and how to file a complaint is available through official Philippine government channels.